Frequently Asked Questions

Everything you need to know about bringing art to your home.

What materials are used for POSTERA prints?

We use premium 200gsm museum-grade matte paper and archival inks to ensure vibrant colors and long-lasting durability for every piece of art.

How long does shipping take?

Standard shipping typically takes 3 to 7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.

Do you offer framed options?

Yes, we offer high-quality wooden frames in black, white, and oak finishes. All framed orders arrive ready to hang right out of the box.

What is your return policy?

We offer a 30-day satisfaction guarantee. If your art arrives damaged or you are not completely happy with it, you can return it for a full refund or exchange.

How are the products packaged for shipping?

Unframed prints are shipped in heavy-duty cardboard tubes, while framed art is secured with protective corners and bubble wrap in sturdy flat boxes to prevent damage.

Can I cancel or change my order?

Orders can be modified or cancelled within 12 hours of placement. After this window, the order enters production and changes may no longer be possible.